Our Promise of Integrity & Care
Safeguarding your data, your experience and your trust.
Privacy Policy
Elevacion (“we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use and safeguard your information in alignment with Australian privacy laws, including the Privacy Act 1988 (Cth). By visiting our website, purchasing our products, or interacting with us online or in person, you consent to the practices described below.
What We Collect
We may collect the following types of personal information:
- Your name, email address, phone number and mailing address
- Billing and shipping details (when placing orders)
- Responses to event invitations or RSVP forms
- Payment information (processed securely via PayPal – we do not store your card details)
- Social media handles (if you engage with us via Instagram or Facebook)
- Preferences, feedback, or comments you share
- Device and browsing data (via cookies and analytics tools)
How We Collect It
We gather personal data in the following ways:
- When you place an order through our online store (WooCommerce)
- When you sign up to our email list, submit a contact form, or RSVP to an event
- Through Humanitix, when you purchase a ticket to one of our events
Automatically via cookies and third-party tools (Google Analytics)
Why We Collect It
We collect your information to:
- Fulfill your orders and deliver your products
- Communicate with you about your purchase or event
- Respond to your inquiries and provide support
- Send event reminders, updates, or promotional offers (only if you’ve opted in)
- Improve our website and offerings through analytics and feedback
How We Protect Your Information
We take your data security seriously. All customer data is stored on secure, encrypted servers. We use industry-standard security protocols including SSL encryption during checkout and data transmission. Access is limited to trusted team members who require it to perform essential functions.
Sharing of Information
We only share your personal data with third parties where necessary:
- PayPal (to securely process your payments)
- Humanitix (for event bookings)
- Mailchimp or Email CRM tools (if used, for email communication and automation)
- Web and marketing providers (for the operation of this website)
We do not sell or rent your personal information to third parties.
Your Rights & Choices
You have the right to:
- Request access to the data we hold about you
- Correct or update your information at any time
- Request that we delete your personal data (unless required for legal or transactional reasons)
- Opt out of marketing emails via the “unsubscribe” link in any message
To exercise these rights, please contact: hola@elevacion.com.a
Cookies & Tracking Tools
We may use cookies and tracking pixels (such as Meta Pixel) to:
- Improve website performance and user experience
- Measure traffic and engagement
- Deliver targeted ads across platforms (only if you consent)
You can manage or disable cookies via your browser settings.
International Data Storage
Some of our service providers (e.g. Meta, PayPal, Humanitix) may store or process data on servers located outside of Australia. These providers are compliant with international privacy standards.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend reviewing it occasionally to stay informed.
Contact Us
If you have any questions or concerns about your privacy, please reach out to us:
hola@elevacion.com.au
Based in Rosebery, NSW, Australia